Home Experience

 

 

 

 

Offer your homeowner a personalized 24/7 maintenance, warranty and communication platform!

Home Experience

How it works:

Home Experience empowers home buyers to use your community-specific knowledge base to best learn about their home, how best to maintain it, and enhance the value of their home owning experience. As a builder, you are able to create a more relevant, personalized, and compelling home buyer experience - resulting in fewer service calls, greater customer loyalty, and more referrals. It’s more than a maintenance guide and warranty information provided electronically; this comprehensive homeowner resource creates a unique post-sales communication platform that communicates monthly with your home buyers via email and can integrate into your own website and leverage your existing technology investment and customer service processes.

Builder Benefits:

  • Reduces customer service calls and warranty requests
  • Provides automated monthly maintenance reminders
  • Community-specific, builder-branded
  • Dynamic content builds your credibility with homeowners
  • More comprehensive than a single builder can maintain and continuously update
  • We manage your content…today, tomorrow…10 years from now

Home Buyer Benefits:

  • Increases customer loyalty and referrals
  • Includes maintenance reminders and convenient how to videos
  • Doubles your customer communication open rates
  • 24/7 personalized access: each homeowner is presented with their own user name and password and controls their own account profile
  • Links to all available Manufactured Products
  • Establishes post sale relationship crucial to Millennial buyers
 

Work with an expert consultant to make a program to fit you!